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Jabra Enhance Select 500 w/Premium Care

Jabra Enhance Select 500 w/Premium Care,  image number 1 Jabra Enhance Select 500 w/Premium Care,  image number 2 Jabra Enhance Select 500 w/Premium Care,  image number 3

Jabra Enhance Select 500 w/Premium Care

Select color :

Highlights

Background noise cancellation

Background noise cancellation

All-day wear

All-day wear

1:1 conversations

1:1 conversations

Bluetooth connectivity

Bluetooth connectivity

Expert care

Expert care

Mobile app

Mobile app

About the Jabra Enhance Select 500 w/Premium Care

The Jabra Enhance™ Select 500 is the smallest, most advanced over-the-counter (OTC) hearing aid yet from Jabra Enhance. You’ll hear conversations clearly, know where sounds are coming from, and enjoy top-tier noise cancellation. Make hands-free calls with iOS and Android, and know that your hearing aids are ready for the future of connectivity with Bluetooth LE Audio and Auracast.™ Plus, the Premium Care Package is included for 3 years at no extra cost and lets you work with Jabra Enhance’s Audiology Team to get your hearing aids set up and programmed to your specific needs. See the FAQ section for more details.

Good for: Wearing all day and in a variety of complex listening situations, such as hearing multiple people at a loud party, restaurants and noisy environments. Virtual post-purchase support from a licensed hearing specialist to help with initial set up and ongoing adjustments.

What’s included in your purchase

  • 2 rechargeable mini RIE (receiver-in-ear) hearing aids (right and left)
  • A portable, rechargeable Charging Case holds 3 full charges for your hearing aids.
    • Lithium-ion, over 24 hours (single charge)
  • Premium Care Package for 3 years (see FAQ for more details)
  • Extra domes
  • Cleaning cloth and brush
  • Wax guard kit
  • Ear measuring tool for receiver wires
  • Tool for receiver wire replacement
  • Jabra Enhance Select companion app and getting started guide
  • Product manual
  • Customer and technical support from the Jabra Enhance Care Team, 7 days a week

Product specifications

Jabra Enhance’s smallest hearing aids yet: The Enhance Select 500 was designed with a nearly-invisible “micro RIE (receiver-in-ear)” form factor. Their ergonomic shape makes them as comfortable as they are tiny, and their low center of gravity prevents unwanted movement on the go.

Advanced, natural hearing in noise: Proprietary SoundScape™ technology prioritizes and reduces background noise for natural sound even in complex listening situations. Smart microphones, powerful processing and advanced features like spatial awareness and noise canceling combine to create natural, immersive sound that comfortably and automatically adapts to new environments.

Lightweight, ergonomic and weather-resistant: Lightweight, comfortable, and discreetly designed for all-day wear. Rated IP68 to protect against dust, water, sweat and rain.

Rechargeable battery: Holds up to 24 hours of charge and comes with a charging case that holds up to 3 full charges for on-the-go charging.

Powerful, practical app: The Jabra Enhance Select App (Apple & Android) allows you to control and customize your hearing aid settings, optimize sound for different environments, stream music, take calls, and connect with the Jabra Enhance Customer Support Team right from the app. Easily schedule appointments with the Jabra Enhance Audiology Team for help fine tuning your hearing aids (see compatibility requirements).

Stream calls, music and media: Connect your hearing aids directly to compatible devices to stream music, calls, and media right to your ears. Bluetooth® LE Audio improves audio quality, battery life, and connectivity. Hands-free calling with TapControl lets you double-tap your hearing aid to answer phone calls without needing to find your phone (see compatibility requirements).

Auracast™: The Jabra Enhance Select 500 comes with Auracast, the next revolution in Bluetooth® streaming. Auracast will let you receive direct audio transmissions in equipped concert venues, event spaces, and transit centers.

Compatibility requirements: Supports Bluetooth® streaming for calls, music, and media on compatible Apple and Android devices (see compatibility requirements).

Ongoing support for 3 years with the Premium Care Package: Hear your best with personalized support from Jabra Enhance’s U.S.-based Audiology Team. They can guide you through orientation and set up and optimize your hearing experience based on your unique needs. The Audiology Team can also program your hearing aids using your most recent audiogram, an online hearing assessment, a live video consultation, or even through direct requests in the app. Enjoy unlimited on-demand appointments for 3 years after purchase, ensuring your hearing aids always perform their best.

About the manufacturer

Jabra Enhance is a leader in the telehealth hearing care space, helping tens of thousands of customers hear better with their innovative online care model. Inspired by their mission and growth, Jabra Enhance was acquired in 2021 by GN, a world-leading manufacturer of hearing aids and audio products, with 150 years of hearing expertise. In 2022, Jabra Enhance partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business, allowing them to offer a broader range of hearing products. Leveraging GN's expertise and Jabra's pioneering audio engineering helps Jabra Enhance make hearing care even more accessible and affordable, so they can help more people hear better.

Warranty, returns & shipping

Warranty: 3-year warranty and loss & damage protection (subject to deductible) through Jabra Enhance. See additional details here.

Returns: Devices can be returned to Jabra Enhance within 100 days of purchase. Contact Jabra Enhance at 800-854-2772 or email [email protected]. No shipping or restocking fees.

Shipping: Free. Ships directly from Jabra Enhance.

Terms and conditions: Subject to Jabra Enhance Terms and Conditions. Jabra Enhance Select hearing aids are for purchase and use in the United States only by adults 18+ with self-perceived mild-to-moderate hearing loss. Audiology Team support only available in the 50 states & DC. The Audiology Team may not be able to remotely program the device for certain types of hearing loss.

FAQs

Who should use OTC hearing aids?

OTC hearing aids are intended for individuals 18 or older with perceived mild-to-moderate hearing loss.


Who do I contact for support once I receive my hearing aid?

You can contact Jabra Enhance with questions about your hearing aid. Post-purchase support and care is offered by Jabra Enhance Mondays - Fridays, 8am to 8pm ET and Saturday & Sunday, 10am - 6pm ET. Call 800-854-2772 or email [email protected].


What’s included in the Premium Care Package?

3 years of Jabra Enhance’s Premium Care Package are included in your purchase. This includes:

  • Orientation and individual programming of your hearing aids, plus ongoing adjustments and fine-tuning, based on your hearing needs
  • Demonstrating how to use and maintain your hearing aids (device parts, batteries, charging case, cleaning, etc.)
  • Walking you through setup step-by-step to ensure hearing aid wires and domes fit comfortably
  • Reassessing and reprogramming hearing aids based on changes in your hearing or health conditions
  • Video chats with a licensed hearing specialist about your hearing and hearing aids, as often as needed for 3 years

Telehealth services through Jabra Enhance are available for members residing in all 50 states and Washington, DC, only.


Has this product been reviewed by the U.S. Food and Drug Administration (FDA)?

Hearing aids must comply with FDA requirements and are generally classified as exempt medical devices with the FDA, so they typically don't require specific review or approval from the FDA to be considered legitimate and safe to use. See this FDA page for more information.

Jabra Enhance Select hearing aids are listed with the FDA as required and meet all FDA regulations to be sold as "hearing aids" designed to aid people with or compensate for impaired hearing.


Will I need to set up these hearing aids once I receive them?

You'll need to pair your hearing aids to a compatible smartphone or device to access all the features. But don't worry, Jabra Enhance’s team is here to help. Your purchase comes with 3 years of the Premium Care Package, which includes a personalized orientation session with a hearing specialist. They can help you program your hearing aids, ensure a comfortable fit, and guide you through using them and the app with ease.


Where can I download the product manual?

You can view the product manual for the Jabra Enhance Select 500 here. View Product Manual - English


How do I apply my hearing benefit?

You can apply your benefit during checkout by clicking the “apply benefit” toggle. If you purchase from a different retailer, it will not be eligible for reimbursement.


What people are saying

My new Jabra Enhance hearing aids work well. They are easy to use and the support from the company is great. I was helped via zoom to determine the correct length of wires to use and they shipped new ones out to me. The hearing aids work well and the phone app they have works well and is easy to use. Although my hearing ability is not perfect, it is greatly improved using the Jabra unit. There is great support from the audiologist and technicians at Jabra and the whole experience was much better than I expected and it was a very good value. I am very happy with the Jabra equipment and service I received from the company.
- Bruce B.

As a former user of another brand, these hearing aids are fantastic. Sound great, easy to change up surroundings to hear better. So glad I made the move to Jabra.
- Emory B.

Absolutely wonderful to be able to hear again. Family no longer have to repeat themselves or yell for me to hear. The birds, the crickets, the sounds are amazing again. And the price is a fraction of what other hearing aids are and these have many more functions. AMAZING AMAZING!!!
- Sandy T.

They're very comfortable and easy to regulate on my phone. Customer service is right on top of things. I can hear better in all situations..
- Monica L.

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